EMERGENCIES:
We are asked many questions regarding our tree services. Here are the answers to the most common:
You must ensure that they have the correct certification to carry out the work you require and that their insurance is provided by a proper arboricultural insurance provider. Should this not be the case, any damage to property or injury to themselves could leave you liable.
Make sure that they have the knowledge and experience to advise what is best for the long-term health of your trees and that they are aware of environmental factors and conservation restrictions.
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Be sure to receive a written quotation for the work and not an estimate. An estimate does not guarantee the final cost of the work whereas a quotation states what you will pay. Check that the price includes the removal and correct disposal of the cuttings. Do not feel pressured into agreeing to the work until you have seen sufficient documentation and have everything in writing.
It is impossible to cost a tree work job over the phone. Every tree is different, so we offer a free of charge quotation. We will come to your property to inspect your trees and give you our professional advice before supplying a written quotation - this is all free with no obligation, arranged at a time that suits you.
If you live in a conservation area, consent has to be given by Torridge, Devon or North Cornwall county council, depending on the area you live in. You do not require permission if the stem diameter is less than 7.5cms. Trees in a conservation area require a 6-week notice of intent. If no written confirmation has been received after that time, the work can proceed.
If the tree has a Tree Preservation Order (TPO), you need consent from the local authority before any work is carried out. This normally takes approximately 4 to 6 weeks. A TPO can cover individual trees or a group of trees. If a tree is dead or dangerous you may not need any permission to remove the tree or make it safe. Wills Tree Services will be happy to advise you free of charge.
Trees vary, but most trees can be pruned at any time of the year - with a few exceptions.
It is best to prune cherry, plum and related trees soon after flowering. This reduces the risk of infection. It is best not to prune maple and birch in the spring to avoid them exuding sap. Walnut and magnolia should only be pruned at the height of summer.
We are happy to make a planning application on your behalf for a small fee. We will keep you informed throughout the process and aim to have the application approved as quickly as possible. With extensive knowledge and a strong working relationship with local authorities you can know it will be done properly and as soon as possible.
You could be liable for any accident the operator may have. This could be to your property or your neighbour’s property. It could be personal injury to anyone, including any assistant to the operator or the operator himself. The advice would be not to use uninsured companies to work on your trees. Wills Tree Services has full public and employer’s liability Insurance.
If you would like to discuss or book our services please contact us on 01237 260008. Alternatively, complete our contact form below and we’ll respond to your enquiry as quickly as possible.
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